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44 COLDPRUF 2025 BASE LAYER 1.800.334.8605 • sales@coldpruf.com • inderamills.com TERMS & CONDITIONSOPTIONS FOR ORDER PLACEMENT:ORDER ONLINE: Visit www.nuorder.com/inderamillscompany and register as a Vendor.EMAIL: Email your ColdPruf Representative directly.Email ColdPruf Sales directly at:sales@coldpruf.comsales@inderamills.comFAX 336.679.4475COLDPRUF CUSTOMER SERVICE DEPARTMENTHOURSMONDAY - FRIDAY (EASTERN TIME ZONE)7:30am - 4:30pmTOLL FREE800.334.8605 or 336.679.4440FAX336.679.4475EMAILsales@coldpruf.comsales@inderamills.comORDER ACCEPTANCEAll orders are subject to acceptance by Indera Mills Company.CREDITAll new customers must complete and sign our ColdPruf Base Layer Credit Application along with submitting a current financial statement Information must include the Primary Store Contact and the application must be submitted to Indera Mills Company via Email, Fax, or Mail. All orders are subject to Indera Mills credit approval.PAYMENT TERMSStandard Terms are Net 60 days from date of shipment on approved credit. All invoices must be paid in accordance with the standard terms or any special discount terms, or those discounts will not be allowed.LATE PAYMENTSLate payment charges are computed at 1.5% per month on all past due invoices per account.DELIVERYAll shipments are FOB Yadkinville, NC. If special shipping is required it must be noted and approved on all applicable POs under shipping instructions. Refusal of orders sent out within the correct shipping window will be subject to a 15% restocking fee.SHORTAGESAll claims for shortages, shipping errors or damages must be reported within seven (7) days of receipt of the merchandise to the Indera Mills Customer Service Department. Any claims after this period will be subject to approval by Indera Mills Company.RETURN POLICYAny and all returns must be approved by an Authorized Representative of Indera Mills Company — the parent company of ColdPruf Base Layer. A Return Authorization Number (RA#) must be obtained from our Customer Service Manager. Return Request must include the reason for the return and list specifics regarding Style, Size, Color, and Quantity. The outside of each return carton must Terms & Conditions be clearly marked with the RA#. Any product returned without previous and proper return authorization will be refused. Irregular or second products ordered and discontinued products are not returnable.CO-OP PROGRAMColdPruf is pleased to offer to its customers for 2025 a Co-Op advertising program. The intent is to grow our business by partnering with customers to more effectively promote ColdPruf products. For more details contact your ColdPruf Sales Representative or a member of the Indera Mills Customer Service Staff at 1.800.334.8605 or via email: sales@coldpruf.comCOLDPRUF PARTNER INCENTIVE OFFERSSHOP LIKE A PRO. Partner Incentive orders can be placed by visiting shop.inderamills.com. All orders will be processed via credit card or PayPal. Partner Incentive Orders will be shipped from available inventory only — no back orders. To order simply shop, proceed to checkout and enter a specified discount code obtainable from any ColdPruf Base Layer Sales Representative. For more information, please contact your sales representative.